Welcome back to another ITAM Shorts. Today we are speaking to Darren Gladden from Achieve ITSM. Darren is a true IT Service Management guru, and all round top bloke. In this video, Darren shares his passion and advice for making sure your IT Customers believe in the VALUE and SERVICE they are receiving from IT.
Very valid points and something all ITAM/ITSM professionals should strive to achieve!
SAM Beast Consulting: https://sambeast.co.uk/
David’s LinkedIn: http://www.linkedin.com/in/davidfoxe…
David’s Email: david.foxen@sambeast.co.uk
Darren’s LinkedIn: http://www.linkedin.com/in/darrengla…
Achieve ITSM: http://www.achieveitsm.com
